• Answer and screen incoming telephone calls, enquiries and requests, dealing with them where appropriate or directing them to the relevant team member.

• Ensure the reception desk is staffed at all times.

• Welcome and greet clients and visitors, show them to meeting rooms and provide refreshments.

• Check the answering machine each morning and pass messages to the appropriate staff member.

• Maintain a clean, organised and presentable office environment.

• Monitor office supplies and stock levels, and advise when orders need to be placed.

• Manage incoming and outgoing post, ensuring correspondence is distributed or filed appropriately.

• Carry out general administrative duties, including preparing documents, printing, scanning, photocopying and filing.

• Manage diaries and meeting arrangements as required.

• Maintain accurate and up-to-date records with Companies house and HMRC for clients.

• Liaise with company suppliers, obtain quotations and maintain records of supplier and contract details.

• Basic sales ledger and purchase ledger

• Liaise with clients to ensure the engagement process is completed promptly and efficiently.

• Request and collect the necessary client documentation and identification, completing anti money laundering regulations.

• Set up and maintain client records on company systems.

• Provide general administrative and operational support to the Office Manager and Business Support Manager.

• Assist with planning and organising company events, meetings and team activities.