Information Communication Technician

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Open the door to a fulfilling career in Information Technology with an apprenticeship programme designed to give you the fundamentals for success. Boost your professional credentials with your qualifications from CompTIA and Microsoft, stand out to employers as a qualified, industry-certified candidate.

Course Description

A small selection of what you'll be learning:

  • Hardware: Identify, use and connect hardware components and devices
  • Networking: Explain types of networks and connections including transmission control protocol/internet protocol (TCP/IP), WiFi and small office/home office (SOHO)
  • Mobile Devices: Install and configure laptops and other mobile devices
  • Network and Hardware Troubleshooting: Troubleshoot device and network issues
  • Security: Identify and protect against security vulnerabilities for devices and their network connections
  • Windows Operating System: Install and support Windows OS, including command line and client support
  • Other OS Technologies: Understand Mac OS, Linux and mobile OS
  • Software Troubleshooting: Troubleshoot PC and mobile device issues, including application security support

Main Features of Online Learning

  • Flexibility: E-learning courses offer flexibility in terms of scheduling and pacing.
  • Interactivity: the use of interactive tools and multimedia to engage learners.
  • Feedback: E-learning courses can provide immediate feedback to learners.
  • Cost-effective: E-learning courses can be more cost-effective than traditional classroom-based learning.

Apprentices will have 15 months to master the industry-recognised CompTIA A+ and Microsoft Azure exams, giving you a valuable jumpstart on your career. As an apprentice, you will be compiling a portfolio of all the work that has gone into your apprenticeship leading to your final exams.

Key Information

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Level:  
3
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Duration:  
15 Months
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Qualification:  
Apprenticeship
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Study Methods:  
Blended
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Application Requirements

  • Have the right to work in the UK.
  • Have lived in the UK or EEA continuously for the past 3 years.
  • At least a grade 4/C GCSE (or equivalent) in Maths and English.
  • To have not previously studied the course content.
  • To not undertake any other qualification during your apprenticeship.
  • To implement your acquired knowledge in your job.
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Information Communication Technician

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1. Expert-Led Training

Learn from industry professionals with extensive experience within your sector, ensuring you gain knowledge from those at the forefront of the qualification you will undertaking.

2. Hands-On Projects

Engage in real-world projects and case studies that allow you to apply your knowledge in practical business scenarios, enhancing your problem-solving and decision-making skills.

3. Cutting-Edge Curriculum

Stay abreast of the latest trends and technologies within your business sector, with a curriculum that's continuously updated to reflect any new industry updates or trends.

4. On-Demand Training

Access training at your convenience with our on-demand platform, designed to fit seamlessly into your schedule, enabling continuous learning and skill enhancement.

5. Personalised Learning Plan

Tailor your apprenticeship experience with elective modules that align with your career aspirations and interests within your sector.

6. Immediate Business Impact

Develop skills that allow you to contribute to your organisation’s success from day one, driving meaningful change and delivering results through your new found insights.

What our apprentices say

A small selection of kind words!

L. Gordon

IT Apprentice
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Excellent apprenticeship provider, can't recommend them enough!! Solveway supported me throughout the whole process. Join them, you won't regret it!

Sophie P

Accountancy Apprentice
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I have been thoroughly helped by the Solveway staff with my apprenticeship, I would strongly recommend Solveway for anyone looking for an apprenticeship.

Sam

Data Apprentice
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Solveway have been incredible in helping me to find and gain an apprenticeship.  The process has been great, I highly recommend to anyone interested.

Abigail J

Accountancy Apprentice
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Solveway have given me the best opportunity to develop my skills. They took every minute getting to know me and helped me. Amazing company!

H Hussain

Accountancy Apprentice
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Solveway is a great training provider, also I mentioned to them about my disability. I love the way the team really helped me so much and be there for me.

Ross K

IT Apprentice
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I was supported before and after the interview with phone calls and swift replies to emails. Very happy starting my apprenticeship with Solveway.

Annalise G

Accountancy Apprentice
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Really helpful and supportive throughout the whole process as well as providing resources that help you put your best foot forward, looking forward to starting with Solveway!